Why am I not able to read email in AOL Desktop Gold?

admin/ April 13, 2018/ Blog

AOL Desktop Gold has widely used application in the United States and all over the world. It provides many services on a single platform and this is the main reason for its popularity. It’s safe and secures server helps users to secure their data while using the AOL Gold application. Users can send emails, browsing websites, and have a conversation with their friends and family with the help of single AOL Desktop Gold application.

AOL desktop Gold is an advanced technology tool and there are cases when users find some technical glitches while using AOL Desktop Gold. One such issue which users face is not able to read email in AOL desktop gold. There could be much reason why a user faces this kind of problem. Below are some solutions to resolve this issue.

  • Clear your cookies, cache, history, and footprints- Sometimes the issue occurs because of this. So clear all the cookies, cache and history of your browser.
  • Reset web settings- If you have installed multiple browsers then some settings have been changed. Therefore reset your web settings before using AOL email.
  • Disable the pop-up blocking software- Pop-up software is also the reason for not reading the email. Therefore disable your pop-up-blocking software.
  • Disable the pop-up window in the AOL mail settings- Disable your pop-up window by following steps:
    1. Open AOL mail
    2. Click options and select settings
  • Now select general tab
  1. In thePop-Up Windows section, make sureAlways read mail in a new windowand Always write mail in a new windoware not checked. If checked, uncheck and click Save Settings.
  • Temporarily disable a firewall- Sometimes firewall or other security software preventing you from connecting to the AOL service. You can temporarily disable your firewall.
  • Disabled internet protected mode in Internet Explorer- In recent version of Internet Explorer, protection mode is on by default. So try to turn off this protection to read AOL emails.
  • Try accessing mailbox using AOL basic version- AOL mail basic version is a quicker way to see your emails so try to access your mailbox by using AOL mail basic version.

By following above steps users can resolve their problem of not reading emails in AOL email. Still, some users have issues with reading their emails and therefore need technical assistance. We are a third party AOL desktop Gold technical support team. We provide online support to users who have any issues in AOL Desktop Gold. Users can reach us by dialing our toll-free AOL Desktop Gold Support Number +1-844-443-3244. Our technical team is available 24*7- 365 days for users help.